Claims Tips for Water Damage

10/26/2018 (Permalink)

SERVPRO of Sun City/Sun City West/SE Surprise understands the insurance companies and how to help guide you through your claim.  Here are some claim tips to assist you with your claims process for water damage.  

Contact Your Insurance Company ASAP 

Keep your policy number at hand and be prepared to provide them with detailed information of damages. 

Take Note Of Everything 

Keep detailed records of everything during the initial call. This includes the name of the agent you’re speaking to, the date of the call, the time, and what was discussed. 

Keeping this information handy will help you if you experience a problem with your claim. 

Document the Damage 

DON’T throw anything out or try to make permanent repairs before the adjuster is able to estimate the damages. Doing this may void coverage. Take photographic evidence of damages, make a detailed list of damaged items, and provide receipts if you have them available. 

Damage Control 

You’ll want to (and your insurance company expects you to) do as much as you can to prevent further damages. These are considered emergency repairs and will not affect your coverage. 

If your house is flooding or if you’re suffering from storm damage, soak up as much of the water as possible, dry out waterlogged items, and board up broken windows. 

Keep receipts for the cost of these emergency repairs, and if you’ve had to relocate, keep receipts for any travel or lodging expenses. 

Dealing with water damage is stressful enough, so we try to make the insurance process as stress-free possible. As a courtesy to our customers, we’ll guide them through the insurance process and help them with their insurance claim. 

SERVPRO of Sun City/Sun City West/SE Surprise is always here to help.  Give us a call at 623-546-1930 for all your residential or commercial water damage needs.